These Terms & Conditions apply to your use of vapourdepot.com and any purchase made through the site.
Please read them carefully before using our website or placing an order.
By using this site, you agree to the terms set out below, along with all supporting policies.
If you do not agree, please do not use the site.
Jump to:
- 1. Contact & Legal Info
- 2. Definitions
- 3. Agreement to Terms
- 4. Use of the Website
- 5. Account Security
- 6. Orders, Pricing & Payment
- 7. Shipping & Delivery
- 8. Customs & International Orders
- 9. Returns & Cancellations
- 10. Warranty & Faulty Items
- 11. Age Restrictions
- 12. Copyright & Trademarks
- 13. Limitation of Liability
- 14. Indemnity
- 15. Third-Party Links
- 16. Changes to These Terms
- 17. Governing Law
- 18. Severability
- 19. Contact
1. Contact & Legal Info
This website is operated by:
EJS Distribution Ltd T/A Vapour Depot
Registered in England & Wales
Company Number: 15570934
For contact details, visit our Contact Us page.
2. Definitions
- “We”, “us”, “our” means EJS Distribution Ltd T/A Vapour Depot
- “You”, “your” refers to any user of the site or purchaser
- “Site” refers to vapourdepot.com
- “Products” means any goods sold via this website
3. Agreement to Terms
By using this website and placing an order, you agree to:
These Terms & Conditions
Our supporting policy pages:
- Delivery Information
- Returns & Refunds
- Customs & Duty
- Age Verification
- Privacy Policy
- Cookie Policy
- General Information
- FAQ
4. Use of the Website
You agree not to:
- Use the site for unlawful or abusive activity
- Upload or share any offensive, misleading, or infringing content
- Impersonate others or submit false information
- Attempt to interfere with the website or server
We may suspend or ban access at any time if these terms are violated.
5. Account Security
You’re responsible for keeping your login details secure.
Any activity made under your account is your responsibility.
6. Orders, Pricing & Payment
Prices include UK VAT unless stated otherwise.
International orders will have VAT removed at checkout.
Payment methods and security are explained on our Payment & Security page.
If an item is listed at the wrong price, we reserve the right to cancel or refund the order.
7. Shipping & Delivery
Shipping methods, estimated times and rates are outlined on our Delivery Information page.
By ordering, you confirm you’ve read and agree to the delivery terms.
8. Customs & International Orders
If you’re ordering from outside the UK, your local customs office may charge additional import fees, VAT, or duty.
This is explained in full on our Customs & Duty page.
You are responsible for all import charges and requirements in your country.
9. Returns & Cancellations
You may cancel your order within 14 days of delivery under the Consumer Contracts Regulations (2014).
Returns must follow the rules outlined on our Returns & Refunds page.
Some products (e.g. opened e-liquids) cannot be returned for safety reasons.
10. Warranty & Faulty Items
Warranty details, exclusions and how to report a fault are listed on the Returns & Refunds page.
Atomisers and coils are only covered if reported within 14 days.
Devices are covered for 6 months unless excluded.
Items damaged due to misuse or wear and tear are not covered.
11. Age Restrictions
We do not sell to anyone under 18.
We use digital verification to confirm your age, as outlined on our Age Verification page.
Orders placed by minors will be cancelled.
12. Copyright & Trademarks
All content on this site is owned by or licensed to EJS Distribution Ltd.
You may only use it for personal shopping or order reference.
Reproduction or commercial use is not allowed without our written permission.
13. Limitation of Liability
We are not liable for:
- Indirect or consequential loss
- Delays or interruptions to the site
- Damage caused by misuse of products
Liability is limited to the value of your order where applicable.
14. Indemnity
You agree to indemnify and hold harmless Vapour Depot and its team from any claims, losses, or legal costs resulting from your breach of these terms or misuse of the site.
15. Third-Party Links
We may link to other websites.
These are provided for convenience — we are not responsible for their content or policies.
16. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
It is your responsibility to review them periodically.
17. Governing Law
These terms are governed by the laws of England and Wales.
Any disputes will be handled by the UK courts.
18. Severability
If any part of these terms is found to be unenforceable, the rest of the document will still apply in full.
19. Contact
If you have any questions about these Terms & Conditions, please get in touch via our Contact Us page.
