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Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE

All users of this site must agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

You will be expected to accept the Terms and Conditions at point of sale if you wish to order goods from this site.

VapourDepot.com is owed and operated by Riverside Distribution Ltd, Registered in England. Company Reference 12413316. VapourDepot.com will be referred to as our full company name here on out.

Copyright

All content on this site, including but not limited to text, images, graphics, logos, banners, promotions or code is copyrighted as a collective work under the United Kingdoms or other copyright laws and is the property of vapourdepot.com. The collective work includes works that are licensed to Riverside Distribution Ltd T/A Vapour Depot Copyright 2020. VapourDepot.com ALL RIGHTS RESERVED.

We grant permission to electronically copy or hard print copy portions of this site for the sole purpose of placing orders with vapourdepot.com or purchasing products from vapourdepot.com. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with vapourdepot.com or to purchase vapourdepot.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised by Riverside Distribution Ltd T/A Vapour Depot. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of VapourDepot.com used in the site are trademarks or registered trademarks of Riverside Distribution Ltd T/A Vapour Depot.

Warranty Disclaimer

This site and the materials and products on this site are provided “as is” and without warranties of any kind unless otherwise stated, whether express or implied. To the fullest extent permissible pursuant to applicable law, Vapour Depot disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. vapourdepot.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Vapour Depot does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Vapour Depot shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Riverside Distribution Ltd T/A Vapour Depot has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Riverside Distribution Ltd T/A Vapour Depot product is mistakenly listed at an incorrect price, Vapour Depot reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Vapour Depot reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your debit card or credit card charged, or any other payment method taken. If your debit card, credit card or other chosen payment method has already been charged for the purchase and your order is cancelled, Riverside Distribution Ltd T/A Vapour Depot shall issue a credit to your credit card, debit card or other payment method account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon you accessing the site and/or completing the registration, shopping process or completing checkout. These terms and conditions, or any part of them, may be terminated by vapourdepot.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Riverside Distribution Ltd T/A Vapour Depot may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Vapour Depot.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Riverside Distribution Ltd T/A Vapour Depot or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organisation.

Participation Disclaimer

Vapour Depot does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Riverside Distribution Ltd T/A Vapour Depot is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, vapourdepot.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Vapour Depot in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Riverside Distribution Ltd T/A Vapour Depot, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable solicitors (attorneys’) fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, the Vapour Depot website may link to sites operated by third parties. However, even if the third party is affiliated with Riverside Distribution Ltd T/A Vapour Depot, Riverside Distribution Ltd T/A Vapour Depot has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Vapour Depot. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Riverside Distribution Ltd T/A Vapour Depot seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Minor Compliance

Riverside Distribution Ltd T/A Vapour Depot will not sell any tobacco/nicotine/vaping related products to anyone under the age of 18, nor will it sell tobacco products themselves. Riverside Distribution Ltd T/A Vapour Depot cannot be held responsible for minors purchasing tobacco/nicotine/vaping related products with a guardians credit/debit card. Riverside Distribution Ltd T/A Vapour Depot reserve the right to request proof of age from our customers at any stage of the ordering process. If we suspect you are under the age of 18, Riverside Distribution Ltd T/A Vapour Depot reserve the right to cancel your order and provide a full refund (minus any costs incurred for administration). If you are under the age of 18, you are breaking our terms of service and legal terms by attempting to place an order with Riverside Distribution Ltd T/A Vapour Depot. For more information on how we carry out age verification, please refer to the Age Verification page.

Returns/Refunds

Purchases made from the Riverside Distribution Ltd T/A Vapour Depot website are covered under the distance selling regulations. Specific information can be found on the Returns & Refunds page, including information on how to cancel.

Warranty

All parts covered under the 14 day period will be replaced once they have been shipped back to Vapour Depot at the purchasers expense. This 14 day warranty starts at the time the order is placed. This warranty is to cover items from be D.O.A. or from premature failure. Please note this does not include glass that was not broken in transit. All items deemed to be Damaged from misuse will not be covered under the warranty, and may be returned to the customer at their own expense. Please note that atomisers, cartomisers and clearomisers have a limited lifespan. Most will get 1 – 2 months usage, however this can vary with factors not limited to frequency used and how often the device is cleaned. Riverside Distribution Ltd T/A Vapour Depot will offer the 14 days warranty on these products to ensure the item is not defective at point of purchase. Similarly, leaking or exhausted batteries will not be covered outside of the 14 day warranty period.

Devices Warranty (Mods, boxes, tube with built in batteries, kits not including atomisers/tank/accessories): In the event a device stops working, we offer a 6 months warranty on our products (with exceptions that can be found below). The customer is expected to return the device to us at their own cost and Riverside Distribution Ltd T/A Vapour Depot will examine the device. If a fault can be found / duplicated the device will be repaired (or if a repair is not possible, a like for like replacement provided). This warranty does not cover any faults incurred by incorrect use of the device, liquid damage or physical damage to the device.

Liquids (Shortfill e Liquid, Nicotine salt e Liquid, Concentrates, PG, VG or any other liquid based product): Eliquid cannot be returned under any circumstances. If an incorrect liquid has been shipped to you, please get in touch with the support team.

Atomisers (RDA, RTA, Tanks, Rebuildables of any other type, Pods, Cartomisers, Coils): Atomisers are covered under a dead on arrival warranty. If you have an issue with an atomiser purchased from Riverside Distribution Ltd T/A Vapour Depot, you must let the support team know within 14 days of receiving your order.

Lithium Ion Battery Warning

CAUTION: when working with Li-ion cells, they are very sensitive to charging characteristics and may explode if mishandled. User should have enough knowledge on Li-Ion rechargeable batteries in charging, discharging, and assembly before use.

Put the batteries in fire-proof container.

Never leave batteries unattended when charging or while in use.

Do not put batteries on wood surface or carpet when charging.

Make sure to charge in Fire-Proof container.

We are not responsible for damage of any modification to the batteries in form or shape.

We are not responsible for any damage caused by misuse or mishandling of theses Li-Ion batteries.

Shipping

The products will be sent via Royal Mail, where available. Postage costs are charged flat rate per order. If for any reason, act of god or otherwise, that the goods cannot be sent using our standard delivery method, we will also attempt to use the next most comparable delivery service. Make sure your shipping address is in English only. Please do not include any Russian, Czech, Spanish, German, French or other local characters in addresses. This may delay processing time.

Free Gift / Free Item Requirements

From time to time we may offer a free gift, item, e Liquid or otherwise as an incentive to complete a purchase.

We reserve the right to withdraw promotional offers at any time and any abuse of the system may result in the following:

Cancellation of the offending order

Termination of the live offer

Termination of any future offer plans

Offending users being banned from the VapourDepot.com website

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