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Courier Service Updates

This page will be updated to show any known disruption to our usual postage and courier services. For up to the minute information, please visit the links provided for each service as their information can change quickly.

Royal Mail Service Updates

The Communication Workers Union (CWU) has formally notified Royal Mail they plan to call on their members who collect, sort and deliver parcels and letters to take national strike action on Friday 9th December, Sunday 11th December.

This means no postage collections will take place on Friday 9th December. Order contained in shipments will be collected on Monday 12th December instead.

We recommend using UPS or Royal Mail Tracked 24 (if available) services to receive your order in the quickest possible time.

We expect delays for around 5 working days following this period of strike action.

Further strike action will be taking place on Wednesday 14th December and Thursday 15th December. No postage collections will happen on these dates and instead will be collected on Friday 16th of December.

Last updated 7th December 2022. For more information, please visit:

https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update

Please note, we cannot accept claims for lost or missing parcels until 10 working days after the due date of the parcel.

Please would appreciate your patience during this time as all postage delays are out of our control.

UPS Service Updates

Due to the volume of parcels currently being processed by UPS, delivery time in the UK is now 2 working days.

Last updated 17th Nov 2022. For more information,, please visit:

https://www.ups.com/gb/en/service-alerts.page

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